Customer Service

Shipping & Delivery

Hammes Campus Store proudly pledges that for all orders placed prior to 2 pm PST, we will ship your order the same business day. All order details including shipping, billing and payment information must be correct and your payment transaction must be approved in order to guarantee Same Day Shipping. Shipping rates are determined by total order weight. The shopping cart will automatically compute all shipping charges for you. Once in the shopping cart you will be given available shipping options to your destination. Hammes Campus Store will ship your order via a method that will get your order to you on or before the delivery date estimated during checkout. All orders that leave the Hammes Campus Store are insured and tracking information is provided via email.

Returns & Replacements

We welcome unused merchandise for return/exchange within 30 days of the sale receipt date. All cash transactions will be mailed a refund check in 4-6 weeks or issued a store credit. All transactions made by credit cards will be refunded to the original tender. ALL SALE MERCHANDISE is a FINAL SALE.

Ordering

Most orders placed before 3 pm PST Monday-Friday are shipped the same day. Once we ship your order, an automated email will be sent to you. This email will include your order information as well as the tracking number. If you did not receive a shipping confirmation email please check your junk mail folder.

Occasionally, due to our unbeatable low prices, an item goes out of stock sooner than we anticipated. If this occurs, we will ship all available items in your order immediately.

Payment Options

Credit Cards: We accept Visa, MasterCard, American Express, and Discover.